Return Policy for eBooks – SimplyCooking.org

At SimplyCooking.org, we are committed to providing high-quality eBooks for your cooking journey. Please review our return policy carefully to understand the terms for your purchases.

Digital Products (eBooks) – Refund Policy

Since our products are digital, refunds are limited to specific circumstances listed below.

Eligibility for Refunds:

  1. Duplicate Purchase:

    • If you mistakenly purchased the same eBook more than once, please contact us within 14 days.
    • Provide proof of the duplicate charge, and we will refund the additional purchase.
  2. File Issues:

    • If the eBook file is corrupt or cannot be downloaded, contact us at contact@simplycooking.org for support.
    • If we are unable to resolve the issue, we will provide a full refund or a new download link.
  3. Non-Delivery:

    • If the download link wasn’t delivered to your email, reach out within 24 hours of purchase.

Non-Refundable Situations:

  • Change of Mind:
    • Refunds will not be issued for changes of mind after purchase.
  • Partial Use or Reading:
    • If the eBook has been accessed or read in part, refunds are not available.

How to Request a Refund:

  • Email contact@simplycooking.org with:
    • Your order number
    • Email used for purchase
    • Reason for the refund request
    • Any supporting information, if applicable

Refund Process:

  • Approved refunds will be processed within 5-7 business days and will be issued to the original payment method.

For any questions or concerns, feel free to contact us at contact@simplycooking.org.

Thank you for choosing SimplyCooking.org! Your satisfaction means everything to us.